Last updated: 05th October 2026.

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This policy explains what personal information Beacon Care Training collects, why we collect it, and what your rights are.

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Who we are

Beacon Care Training is the trading name of Kayleigh Victoria, a sole trader based in Cornwall. We are the data controller for the personal information described in this policy.

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Email: admin@beaconcaretraining.co.uk

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Phone: 07761 497837

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What we collect

• Enquiries: your name, organisation, email address, phone number and whatever you tell us in your message.

• Bookings: the name and contact details of the person booking, the organisation, the course booked, and the names and job roles of the people attending.

• Training records: attendance, assessment results and certificates issued.

• Access needs: anything you choose to tell us about health or access needs, so we can adapt the training.

• Invoicing: billing contact, billing address and payment records. We do not take card payments through this website.

• Website accounts: if you create an account to join an online programme, your name, email address and progress.

• Website use: technical information such as your IP address and browser type, collected through cookies the website needs to work.

Most of this comes from you directly. Details of people attending a course usually come from the employer who booked it.

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Why we use it

• To deliver the training you have booked and issue certificates. Our lawful basis is carrying out our contract with you or your employer.

• To reply to enquiries and run our business. Our lawful basis is our legitimate interest in answering questions and keeping proper records.

• To keep financial records. Our lawful basis is our legal obligation under tax law.

• To adapt training to health or access needs. Our lawful basis is your explicit consent, which you can withdraw at any time.

We do not sell personal information, and we do not use it to make automated decisions about you.

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Who we share it with

• The employer or organisation that booked your place, who receive attendance and results.

• Associate trainers who deliver some courses for us.

• Awarding or certificate bodies, where a course leads to a certificate issued by them.

• Providers who help us run the business, such as our website host (Wix), our email provider and our accountant.

• HMRC or other authorities, where the law requires it.

Some providers, including Wix, may store information outside the UK. Where that happens, we rely on the safeguards UK data protection law requires.

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How long we keep it

• Enquiries that do not lead to a booking: 12 months.

• Training records and certificates: 3 years after the course.

• Access needs: deleted once the course has finished.

• Financial records: at least 5 years after the 31 January tax return deadline for that year, as tax rules require.

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Your rights

You can ask us to:

• give you a copy of the information we hold about you

• correct anything that is wrong

• delete your information

• limit or stop how we use it

• send it to you or another organisation in a reusable format

To use any of these rights, email admin@beaconcaretraining.co.uk. We will reply within one month.

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Complaints

If you are unhappy with how we have handled your information, please contact us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

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Cookies

Our website is built on Wix. It uses cookies that are needed for the site to work and stay secure. We do not use advertising cookies.

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Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.